Get your birth certificate (and more) from PSA (NSO) in 3 easy steps

******************************************************************* ADVISORY: Due to the latest quarantine restrictions and implementation of reduced workforce, please expect delays in payment confirmation, document processing, and delivery. For your tracking, you will receive a Dispatch Notice through email once your document is on its way. We hope for your continued support and understanding as we operate with additional health and safety measures to protect everyone. *******************************************************************
PSA Serbilis Delivery to Other Countries
Availability and schedule of delivery to other countries is dependent on the services of Philippine Postal Corporation (PHLPost) and the restrictions in each destination country. As an option, you can avail of special courier services through FedEx for delivery addresses outside the Philippines: PSA Serbilis Special Courier Service.pdf.

For special courier services through FedEx, delivery charges shall be to the requester’s/document owner’s account and shall be billed separately and directly by FedEx.

* Effective April 29, 2021, FedEx have suspended selected Express Economy services from Asia Pacific to Middle East/Indian Subcontinent/Africa until further notice.
** Selected FedEx Express Economy services within intra-Asia and from Asia Pacific to the rest of the world remain temporarily suspended as well. You can continue shipping with FedEx International Priority to these destinations.
Please visit www.fedex.com for more details.

We regret any inconvenience this may cause you and appreciate your understanding.
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PSA Serbilis Processing and Delivery Schedule:
For your guidance, below are the updated PSA Serbilis processing and delivery schedule. However, these are subject to change due to unavailability and/or cancellation of flights of airlines.

    For Metro Manila delivery – 6 to 8 working days after payment
    For Other Provinces – 7 to 9 working days after payment

* Additional 5 to 7 days for areas that are outside of courier's standard serviceable area
** Please allow longer delivery times for some areas in Mindanao and Bicol region.

Availability and schedule of delivery to other countries is dependent on the services of Philippine Postal Corporation (PHLPost) and the restrictions in each destination country. As an option, you can avail of special courier services through FedEx for delivery addresses outside the Philippines: PSA Serbilis Special Courier Service.pdf

If you are in urgent need of your documents, you are advised to apply in person at the PSA Civil Registry System Outlet nearest you (Find PSA Serbilis Centers). We seek for your patience and understanding as to how PSA Serbilis operates during this challenging time.

The following hotline numbers are available for inquiries on PSA Serbilis services from 8:00 AM to 5:00 PM Monday to Friday:

    Smart 09289175394    Globe 09167928197
    Smart 09610074156    Globe 09166755074
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